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Remote Access in a Crisis

Were you prepared to work from home? Physical distancing requirements due to the Covid19 crisis has been a shock to us all. As a small business owner I feel very privileged to be in the IT space. When others were struggling to determine exactly how to connect their staff remotely, we had a plethora of […]

Back to School – 5 Tips For Purchasing The Right Laptop

There are many considerations to be made when deciding on technology for your student. It can be a big investment, so doing research is key. Here are 5 tips to help you choose the right laptop: 1) Ask the school. Most schools in Alberta will recommend a laptop based on the tools teachers are using […]

Looking for a new IT provider?

The IT industry is full of the same catch phrases, testimonials, and features. It’s nearly impossible to determine what you’re actually buying, let alone whether the MSP is equipped to handle your business. Here are the top 5 questions to ask before you sign a contract with your Managed Services Provider: Do they carry liability […]

We’re a Service Driven Company

MSP’s are vendor driven. When we were first introduced to the idea of becoming a Managed Services Provider (MSP), we were a little tentative. Giving up hourly break-fix was quite a change in direction. When we did switch to an MSP model, we started to meet prospective clients who were upset with their current provider. […]

Eat Your Own Dog Food

What does it mean to “eat your own dog food”? It means using the products that you sell. Why does it matter? Here’s two examples, both are real experiences. And each has a different outcome. Story #1: The DropBox vs SharePoint Disaster A number of years ago, a small client of ours was using DropBox […]

Top 6 Reasons to Use Cloud Based Email Filtering

The world has never been as technologically advanced and technologically dependent as it is today. So it’s no surprise there’s an increase in the number of threats, tricks and traps that attempt to scam you into divulging your sensitive information. And criminals are getting even savvier at hiding traps within legitimate looking emails from trusted […]

The 3 reasons it’s imperative to physically clean your computers and servers

Every summer, we book our annual server and computer cleanings with our clients. Why? To remind everyone of the importance of clean and dust-free computer hardware. Keeping computers and servers physically clean of dirt and dust is as important as keeping them free from viruses and other malicious attacks. Computers and servers have many areas where […]

What is automation and why every business needs it

Has your day ever been interrupted by this question? “Excuse me, I need to take over your computer for a few minutes. We’re going to run some updates on it”. It never comes at a good time, and interruptions can really throw off your motivation! And we all know that “a few minutes” can turn […]

The importance of online backups for tax season

Have you ever lost a work file? How much time did you or your team lose? Did you feel that cold sweat? That sinking feeling, where you hope and pray you’ll be able to recover that data? Here I am, it’s a normal Sunday afternoon and I’m spending time with my family when my cell […]

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