Syscal
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About

Who We Are

We use proactive IT to evolve your business so that you can make a bigger impact.

We deliver precise, streamlined IT solutions that have a direct effect on your business, while seamlessly integrating ourselves into your workforce and operations. In other words, we disrupt your operations as little as possible, and are so good you won’t even know we’re there. We are impact-focused, and through in-depth systems monitoring, we work to enhance operations and limit IT-related down-time. This reduces costs, maximizes efficiency, and significantly improves business without any unnecessary hardware, software, or services.

Our consulting is purposeful. It is an intricate step-by-step process that make it possible for us to align your objectives with project-based and managed-service practices that will deliver the most impact. We believe there is no such thing as a “one size fits all” solution, and make an effort to provide the highest value for the lowest price.

 

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Vision and Mission

Essence

Syscal believes that IT is changing the world and that those hoping to make a mark in their industry should leverage efficient and effective IT solutions to optimize operations. The IT solutions Syscal offers are essential, creating significant improvements for its clients without implementing unnecessary hardware, software, or services. Syscal offers solutions that provide many necessary fixes and enhancements and create operational change within an organization. After Syscal establishes a strong IT foundation, clients can make a bigger impact in their industry.

Purpose

Maximize Impact: Syscal exists to maximize impact through our careers, our relationships, and our community, and to empower others to do the same.

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Values

Time Up Front

Careful planning, research, and evaluation allows us to set a solid foundation on which solutions can be seamlessly integrated. Be precise, proactive, and forward thinking. Always focus on the bigger picture.

Do What's Right

Integrity should be at the heart of every decision. Transparency with our team and our clients allows us to stand out as the trusted advisor in our industry.

Excellence In Everything We Do

Excellence is the quality of excelling, of being truly the best at something. We must hold ourselves to a higher professional standard and strive for continuous improvement. It's not enough to simply address the symptom, we exist to solve the problem.

We Build Relationships

At the heart of every great organization you'll find great people. We exist to enable great people to do great things and it all starts with relationships.

Success Is Shared

At Syscal we believe that success can be measured in many ways, but should always be celebrated. Whether it's solving a problem, closing another successful project, or a client adding another staff member; we all share in celebrating those victories!
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Our Team
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Dan Engbers

CEO

Dan is a big picture thinker and a true problem solver. He founded Syscal in 2004 with the vision of bringing big business acumen to the small business IT space, and since that time has lead the company to the forefront of the industry while gradually moving from Director IT Management to the more formal role of CEO. Dan’s dedication to best practices, innate business sense and 10-year tenure as an IS Technical Specialist for a Fortune 500 company makes him a natural and highly effective leader. His talent and vision are the genesis of Syscal’s processes, as well as those of its spinoff company, Proactive Backups Inc., which Dan co-founded in 2011.

When he’s not at the office, Dan can usually be found tinkering in his garage, fishing somewhere in K-country, or at one of his daughters’ basketball games. He is active in the Entrepreneur Organization Accelerator Program and plans to give back to the organization as a coach in 2019.

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Chris Bilodeau

COO

Chris is a people person with a knack for getting things done. He joined Syscal in 2008, bringing with him years of account management and marketing experience – skills that have helped Syscal become one of the leading IT service providers in Alberta. Chris is responsible for daily operations within the organization, as well as Syscal’s corporate culture and our clients’ overall experience with Syscal.com Inc. In short, Chris makes us who we are – leading by example and driven by the desire to consistently exceed customer expectations.

Chris is the co-founder of Proactive Backups Inc. He’s a marketing aficionado, an after-hours guitar player, and a dedicated outdoorsman who will go camping, fly fishing or golfing with you pretty much anytime.

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Terry Ingram

Team Lead, Managed Services

Terry brings a wealth of talents and strengths to the Syscal team – not the least of which is a resolute work ethic that ushered him from his early days as a co-op IT student employee to the role of top System Administrator for that company within a few years’ time. His attention to detail is legendary – an attribute that ensures Terry delivers the utmost in customer service to all our clients, no matter what their size. Most of Terry’s IT work has been in system administration, but he spent nearly five years of his career as an IT contractor with a roster of over 40 independent clients.

Skiing, skating and camping are among Terry’s favorite pastimes, but he finds the most enjoyment watching his three kids participate in their sports activities. He holds a Bachelor of Science degree, diplomas in both Management in Information Systems, Computer Programming and Architectural Technology, and is MCSE and SonicWALL Master MSSA certified.

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Scott Warner

Team Lead, Technical Support

Scott’s career in IT began twenty-one years ago, so needless to say, his knowledge and expertise within the industry is exceptional. For more than half of his career, Scott was a dedicated contract employee for a major oil and gas company, but a desire to work with a variety of clients and be part of a growing team of IT professionals brought him our way – and we couldn’t be happier about it. Scott takes great pride in his work and embraces new challenges with vigor. His dedication to excellence is evident in every task he undertakes and achieving absolute client satisfaction is always Scott’s number one priority.

Scott is A+, Net+, MCDST and MCSE certified. When he’s not working, you either find Scott tinkering at home with new tech, gaming, reading, or out in the mountains with his family.

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Shea McIlwraith

Systems Technician

Shea’s passion is technology, but his obsession lies in organization and getting the job done right.  He joined Syscal in early 2018 as our first full-time Systems Technician and quickly became an invaluable asset to our team.  Shea brought with him a skillset that was immediately put to use building internal procedures and documentation, and improving customer service and consistency.  His flair for effective communication with clients and team-mates really make us proud to include him in our Syscal family.

 

Shea is A+ certified, has ITIL v3 training, and comes with Enterprise level support experience.  He loves music; so on the weekends, as an amateur producer, he combines digital and analog music to create a sound he truly enjoys.

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Romona Engbers

Office Manager

As Syscal’s founding co-pilot, Romona has been involved with the company and its affiliates since 2004. She brings more than 10 years of corporate enterprise experience from her time as an Operations Analyst with a Fortune 500 oil and gas company, where Romona was considered the go-to person on her team. Now heading Syscal’s daily operations, she is vital to ensuring that the company maintains peak efficiency and is able to conduct the level of business that clients and partners expect.

Romona enjoys kick-boxing, working out, and loves spending time with family and friends.

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